Thameside Medical Practice
With our patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
If you have symptoms associated with Coronavirus including a new continuous cough, a high temperature, you are advised to stay at home. For a comprehensive guide on self-isolation go online at 111.nhs.uk
Only call 111 if you cannot go online
DO NOT book a GP appointment or attend the practice.
If your symptoms are serious or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Please click here 111.nhs.uk/covid-19
Only call 111 direct if you cannot go online or are advised to do so by the online service.
For the latest COVID-19 advice, please visit www.nhs.uk/coronavirus
If you are employed and are unsure about what to do if you are unwell, or have come into contact with someone who is unwell, please visit
Coronavirus (2019-nCoV) is a new illness that can affect your lungs and airways.
What's the risk of catching coronavirus in the UK?The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.
How coronavirus is spreadBecause it's a new illness, we do not know exactly how coronavirus spreads from person to person.Similar viruses spread in cough droplets.It's highly unlikely coronavirus can be spread through packages from affected countries or through food.
How to avoid catching or spreading germsThere's currently no vaccine for coronavirus.But there are things you can do to help stop germs like coronavirus spreading.
Do cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
Put used tissues in the bin straight away
Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
Try to avoid close contact with people who are unwell
Do not touch your eyes, nose or mouth if your hands are not clean
The main symptoms of coronavirus are:
- a cough
- a high temperature
- shortness of breath
Urgent advice: Call 111 now if you've been:
- to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
- to other parts of China, including Macao and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- in close contact with someone with confirmed coronavirus
Do not go to a GP surgery or hospital. Call 111, stay indoors and avoid close contact with other people.Tell 111 about any recent travel and any symptoms you have.
Information: If you're in Northern Ireland, call 0300 200 7885.
How to isolate yourself if you could have coronavirus
If there's a chance you could have coronavirus, you may be asked to isolate yourself.
This means that for 14 days after returning from China or other specified areas, you should:
- stay at home
- not go to work, school or public areas
- not use public transport or taxis
- ask friends, family members or delivery services to carry out errands for you
- try to avoid visitors to your home – it's OK for friends, family or delivery drivers to drop off food
While the risk to people in the UK is low, these steps can help reduce the possible spread of infection.
Treatment for coronavirus
There is no specific treatment for coronavirus.
Treatment aims to relieve the symptoms while your body fights the infection.
Advice for women: breast screening
Some women aged between 70 and 79 are being offered the opportunity for a breast screen. The offer of a screen comes after some women did not receive an invitation for a final screen, as part of the routine NHS Breast Screening Programme. This problem dates back to 2009.
NHS Breast Screening Services have apologised, and are writing to all affected women who are registered with a GP to offer them the opportunity for a screen and further information by the end of May 2018. A free helpline is available if they need more advice.
The helpline number is: 0800 169 2692
However, if you are not currently registered with a GP and believe you did not receive an invitation for a screen between your 68th – 71st birthdays then we advise that you get in touch with the helpline on 0800 169 2692.
For information from NHS Choices on missed invitations for breast cancer screening see: https://www.nhs.uk/conditions/breast-cancer-screening/missed-invitations/
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Do you know you can use online services to book and cancel an appointment, request a prescription, and view your online health record? If you are not already signed up for this service and you are interested to do so, please fill in the form held at reception. You will need to return the completed form to the receptionist with photographic ID. You can then access some of your records, order prescriptions and make appointments. If you only want to have access to the appointment online service then you can register by visiting www.nhs.uk/patientonline.
If you are not already registered for text reminders and would like to receive reminders for appointments and routine checks, then please let the reception team know and we will update your record.
Are you a carer? You can find useful, local information on the Carers Hub at www.richmondchs.org
You can contact the Community Independent Living Service at www.richmond.gov.uk
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
You can now access online services, for example make and cancel routine appointments. For more information please speak to a member of the Reception Team.
(Site updated 24/03/2020)